State Farm® Insurance Agent Kyndra Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Bass
April 28, 2026
"Very knowledgeable and patient. Highly recommend using this office and team!"
"Hi Mike! Thank you for your kind review. We look forward to serving you and your family. -Agent Kyndra"
Tony Bomb
April 28, 2026
"Thank you for all your help Laila!"
"Hi Tony! Thank you for your review! -Agent Kyndra"
Daevon Stewart
April 26, 2026
"Laila was very helpful and made the process very easy for me!"
"Hi Daevon! Thank you for your kind review! We appreciate your business! -Agent Kyndra"
Brittany Dooley
April 25, 2026
"Great service and friendly!"
"Hi Brittany! Thank you for your kind review! It was great to connect with you! -Agent Kyndra"
Deenesh11
April 24, 2026
"Mrs. Mitchell was very helpful and courteous. I would highly recommend to anyone in need of car insurance. Her honesty and knowledge helped me find the best coverage for my new Jeep Wrangler."
"Thank you for your kind review! We appreciate your business! -Agent Kyndra"
Tanisha Sturdy
April 24, 2026
"Super professional, very knowledgeable and helpful"
"Hi Tanisha! We are always here to help! -Agent Kyndra"
Joshua Robinson
April 23, 2026
"Kyndra was likeable, quick. and thoughtful in finding me a great plan."
"Hi Joshua! Thank you! We take pride in serving our customers! -Agent Kyndra"
Wanda Peals
April 23, 2026
"Very good customer service"
"Hi Wanda! Thank you for your kind review! We appreciate your business! -Agent Kyndra"
Ericka Henderson
April 21, 2026
"Omg! Laila was great! Knowledgeable and I left with an affordable policy! I will definitely be back"
"Hi Ericka! It was great to meet you and protect your family. We appreciate your business and look forward to connecting again soon. -Agent Kyndra"
Jay F
April 18, 2026
"Laila was such an amazing person I love working with her"
"Hi Jay, Thanks for choosing us and taking the time to leave a review. We appreciate your business. -Agent Kyndra"
Sam Wilkinson
April 18, 2026
"I made my payment the other day. I let them know I made my payment. The lady I spoke with said my payment was declined. I tried to explain to her that the 1st payment was declined the second one went through. My bank says it went through on there State Farm app it shows it went through. She was rude, she was yelling at me telling me I didn’t pay my bill that I needed to make another payment. Just really unprofessional. I will be switching know because of the way this lady spoke to me the other day."
"Hi Sam, we are saddened to hear about your experience as this is not the level of service our office provides. However, we do not have any record of this interaction and believe you did not speak with anyone here. If you could please reach out to our office at 313-387-9497 to discuss who you may have spoken with, it'd be greatly appreciated. -Agent Kyndra"
Barbie Crawford
April 6, 2026
"Laila was amazing! She worked really fast and made sure I had the best bundle deal for Home and Auto!"
"Barbie, we're delighted to hear about your experience! We appreciate your business.! -Agent Kyndra"
Evonte Mixon
April 2, 2026
"The QUEEN Laila and the State Farm associates are ALWAYS appears to work with and ALWAYS go the extra mile for their clents."
"Dear Evonte, Thanks for choosing us and leaving such a great review! Laila is awesome and always here to assist. -Agent Kyndra"
Akintoye Adeshina
March 28, 2026
"Kyndra and her team have been absolutely amazing to work with. They are very personable and always willing to go the extra mile to make sure our experience is good. Kyndra and her team were able to help my family and I with our vehicle, home, and life insurance policies, making the entire process smooth and stress free. I truly appreciate their professionalism, responsiveness, and dedication to their clients. I highly recommend Kyndra and her team to anyone looking for reliable and caring service."
"Hi Akintoye! We appreciate your kind review. We strive to serve customers just like you! -Agent Kyndra"
Danyal Henry
March 27, 2026
"Kyndra Mitchell is a very good State Farm insurance agent, very respectable very easy going, very helpful very reasonable I will highly recommend her to family and friends she’s definitely getting a five star from me"
"Danyal, thank you for trusting us with your insurance needs! -Agent Kyndra"
Diamond Alexander
March 27, 2026
"Helped a lot with my coverage very professional"
"Hi Diamond, we appreciate your kind review. -Agent Kyndra"
Kailey robinette
March 27, 2026
"The Best Decision I Ever Made: Laila Changed My Life! I never expected purchasing life insurance to be such a positive, life-changing experience, but working with Laila exceeded every expectation. From start to finish, she made the process smooth, informative, and, above all, personal. Laila took the time to truly understand my situation, my family, and my long-term goals. She didn’t just try to sell me a policy—she educated me on my options, answered all my questions with incredible patience, and ensured I felt confident about my decisions. It was clear that her priority was my peace of mind, not just closing a deal. What sets Laila apart is her genuine kindness and dedication to her work. She brings a level of care and professionalism that is rare to find. Knowing that she’s guided by strong principles and truly wants the best for her clients gave me complete trust in her recommendations. Because of Laila, I now have the assurance that my family’s future is secure. The peace of mind she gave me is something I’ll always be grateful for. If you’re looking for someone who’s not just knowledgeable but truly invested in helping you protect what matters most, Laila is the perfect person for the job. Choosing her was one of the best decisions I’ve ever made, and I can’t recommend her highly enough! Edit!!!: This is an updated review because my first one honestly didn’t do justice. I already gave Laila 5 stars before, but somehow this experience was even better than that. Every time I work with her, she makes the whole auto insurance process feel effortless, which is huge because I normally get stressed just thinking about policies, coverage, and rates. Laila is incredibly knowledgeable, patient, and professional—she explains everything clearly, answers every question without making you feel rushed, and genuinely makes sure you understand all your options so you can make the best decision for your situation. I only ever work with Laila when it comes to my insurance, and that’s exactly why I keep coming back. She’s not just doing a job—she truly cares about her clients. She takes the time to listen, understands your needs, and ensures that everything is handled correctly and efficiently. It’s clear she takes pride in her work, and it really shows. I also want to give a special shout-out to her boss, Kyndra Mitchell. While I was in the office recently discussing my policy with Laila, Kyndra was so sweet and thoughtful with my three-year-old daughter, playing with her and keeping her entertained while I focused on paperwork. It was such a heartwarming touch and made the visit feel so welcoming and personal. You don’t often see that kind of genuine kindness in an office setting, and it really made the experience stand out. Laila’s combination of expertise, patience, and care makes her the kind of professional everyone wishes they had on their side when dealing with insurance. And the little extra warmth from Kyndra only adds to the experience, making it feel personal, comfortable, and genuinely pleasant. If you’re looking for someone you can trust with your auto insurance, Laila is hands down the best choice. This updated review is honestly just my way of saying that she continues to exceed expectations, and five stars simply aren’t enough to describe how amazing she is."
"Thank you for your kind review! We appreciate your business and we're happy to hear about your great experience with Miss Laila. -Agent Kyndra"
Dario Linske
March 27, 2026
"Awesome service, Friendly and welcoming staff!"
"Hi Dario! Thank you for your kind review. We are always happy to help! -Agent Kyndra"
Todd Williamson
March 26, 2026
"Kyndra and Laila was very pleasant, professional, knowledgeable and Friendly. They took the time to thoroughly explain all my options, answered every question with patience, and made sure I felt confident in my decisions. What really stood out was their attention to detail and genuine care for finding the best coverage to fit my needs—not just selling a policy. The entire process was smooth, stress-free, and handled with the highest level of professionalism. I highly recommend them to anyone looking for reliable and trustworthy insurance service! Thank you ladies so much I’m looking forward to having a great experience by switching over."
"Todd, Thanks so much for taking the time to share your positive experience! We truly appreciate your recommendation of Kyndra Mitchell State Farm Agency and will work hard to continue going above and beyond! -Agent Kyndra"
Exist Loudly Prints
March 26, 2026
"Awesome experience! Very friendly very helpful!"
"Hi! We are always happy to help and appreciate your kind review. -Agent Kyndra"
taee
March 16, 2026
"I had a great experience! The customer service was amazing and everything was explained clearly. They were very friendly, patient, and took the time to answer all of my questions. You can tell they genuinely care about helping people and making the process smooth and stress free. I really appreciate the help I received and would definitely recommend them to anyone looking for great service!"
"Hi! Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon. -Agent Kyndra"
monkey worm
March 16, 2026
"Absolutely amazing service here the people are so nice and helpful"
"Thank you for your kind review. -Agent Kyndra"
Keith Mccormack
March 9, 2026
"Kyndra and her staff are very friendly and quick to respond to my questions."
"Hi Keith, Thanks for choosing us and leaving such a great review! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Hope you visit us again soon! -Agent Kyndra"
PRICELESS SQUAD
March 5, 2026
"Working with Laila to get insurance has been nothing but a breeze she has good customer service skills. Make sure I understand everything from my rate to what my plan includes. I just love working with her. Thank you for all your hard work."
"Hi Princess! Thank you for your kind review. We appreciate your business! -Agent Kyndra"
Courtnee Walters
March 5, 2026
"I had the best experience Laila helped me out and got me a great rate and was very patient and friendly I would definitely would recommend going with them best customer service"
"Hi Courtnee, we appreciate the time you took to give us such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. -Agent Kyndra"