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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Key-Key Morton

Key-Key Morton

July 29, 2024

5  out of  5
rating by Key-Key Morton
"If you are looking for an insurance agent who is knowledgeable, trustworthy, and truly cares about their clients, look no further than Kyndra. I will definitely be turning to them for all my future insurance needs and will be recommending them to family and friends."
We responded:
"Thank you Key for your review! We strive to give the best service and experiences for all of our customers! -Agent Kyndra"
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Rita Boone

July 24, 2024

5  out of  5
rating by Rita Boone
"GREAT SERVICE!! The team was amazing, knowledgeable and their follow up was great! Thank you so much for all your help!"
We responded:
"Thank you, Mrs. Boone, for your business. We are happy to work with awesome people like you and we're dedicated to providing top notch service. -Agent Kyndra"
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Mr. Lorenzo R. Rowe

July 24, 2024

5  out of  5
rating by Mr. Lorenzo R. Rowe
"I Thank God for this Lady not only did she help us with our car but also with our home and life insurance she took time with us she's the best"
We responded:
"Hi Lorenzo! Thank you so much for your kind review. We are happy to serve you and your family. -Agent Kyndra"
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Alesia D. Rowe

July 24, 2024

5  out of  5
rating by Alesia D. Rowe
"Lakyndra and her staff did a phenomenal job with quoting me for auto insurance. Lakyndra's staff customer service was sincere and delightful with an abundance of respect. I am beyond happy with the service I received. Thank you for your professionalism and tenacity."
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Natalie Wingett

May 11, 2024

5  out of  5
rating by Natalie Wingett
"I called and didn't leave a message. Kendra called me back the next day anyway. That's how dedicated they are to serving their customers needs. I have been with State Farm for about 40 years. Wouldn't go anywhere else."
We responded:
"Natalie, thank you so much for your kind review! We treat every call as urgent and will always reach out as a way to show that we value your business! We are happy to serve you. -Agent Kyndra"
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Adrian Garnes

May 9, 2024

5  out of  5
rating by Adrian Garnes
"Great team,!! They got in and out I will recommend to any who wants to get insurance"
We responded:
"Thank you, Adrian! We truly appreciate your business. -Agent Kyndra"
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Sharde Marshall

May 9, 2024

5  out of  5
rating by Sharde Marshall
"I like the way Kyndra Mitchell keeps her professionalism attitude when someone else is frustrated and comes off a little sassy! She will continue on and get the job DONE! She is a problem solver at heart and wants the best outcome in anything she is apart of!! You cool with me Kyndra 👍😊"
We responded:
"Sharde, thank you so much! We strive to always finds solutions. We value our customers here and appreciate you for choosing Kyndra Mitchell state Farm. :)"
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Autumn Jackson-Butler

March 20, 2024

5  out of  5
rating by Autumn Jackson-Butler
"Incredible service. The team was super welcoming! Devin helped make it a very comfortable experience."
We responded:
"Thank you, Autumn! We appreciate your kind review. -Agent Kyndra"
Profile photo of Janet Knox

Janet Knox

February 8, 2024

5  out of  5
rating by Janet Knox
"This team of Agents are nothing short of amazing. They work hard to get you all eligible discounts so you’re paying the most affordable rate. I totally recommend and will continue doing business with them as well! Thank You for such a stress free experience!"
We responded:
"Janet, we appreciate you taking the time to review our agency. We are happy to serve wonderful customers like you! Looking forward to delivering on helping you with all of your insurance needs. -Agent Kyndra"
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Ashley Smith

February 3, 2024

5  out of  5
rating by Ashley Smith
"Kyndra is extremely knowledgeable and professional. Highly recommend this agency!"
We responded:
"Ashley, thank you so much for your kind review! We are happy to help. -Agent Kyndra"
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crystal lesuer

February 1, 2024

5  out of  5
rating by crystal lesuer
"Great costumer service! Knowledgable and professional!"
We responded:
"Hi Crystal! Thank you very much for your review. We look forward to assisting you and your family with your insurance needs! Kind regards. -Agent Kyndra"
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Zig zag

January 31, 2024

5  out of  5
rating by Zig zag
"Five out of five stars the people are helping out to look out for ur and the best coverage appreciate them for always helping out"
We responded:
"Hi! Thank you for your kind review. We appreciate your business! -Agent, Kyndra"
Profile photo of Darryl Webster

Darryl Webster

January 31, 2024

5  out of  5
rating by Darryl Webster
"I ve transferred to this office and since then I have had nothing but a great experience every time I call. I was dealing with Portia, and she's very knowledgeable, Friendly, Effective, Kind and Understanding. Great group of people serving the community."
We responded:
"Darryl, thank you for trusting us to take care of your insurance needs! We appreciate your business. -Agent, Kyndra"
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Denzel McCampbell

January 22, 2024

5  out of  5
rating by Denzel McCampbell
"A highly professional and knowledgeable agency! Kyndra is so willing to help and ensure you’re getting the best service."
We responded:
"Denzel, thank you so much for your kind review! We appreciate your business and look forward to helping you with your insurance needs for years to come. -Agent, Kyndra."
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Demetrius Phenix

December 20, 2023

5  out of  5
rating by Demetrius Phenix
"Amazing service from Kyndra and her staff!! They really help you understand what you're buying and not go off of price alone. I highly recommend giving this office a call for all of your insurance needs!"
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Nicholas Haywood

December 6, 2023

5  out of  5
rating by Nicholas Haywood
"Having this group of team members looking out for me has truly been a blessing. I honestly don’t know where I’d be without them and their unconditional support. If you’re looking for a group that truly cares about you, this is the place to go."
We responded:
"Nicholas, thank you for your review. We appreciate your business! "
Profile photo of Jessica Riddle

Jessica Riddle

December 6, 2023

5  out of  5
rating by Jessica Riddle
"Today I visit the office and when I tell you it was an AMAZING EXPERIENCE. The service is beyond amazing. They are very professional with a host of knowledge that made me switch over and add 4 policies. Portia and Heaven was outstanding with their hospitality and getting the job done. They will take care of your every need. The whole staff is a must for the people. They make you feel right at home. I truly appreciate them. Kyndra Mitchell's office!!!! Please visit them outstanding on taking care of the customer. Thank you all for EVERYTHING!!!❤️"
We responded:
"Thank you, Jessica, for your kind review! It was a pleasure having you in the office and we are happy to assist you with your insurance needs!"
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Omarr

December 5, 2023

5  out of  5
rating by Omarr
"I really love the employees here at kyndra Mitchell state farm. they are so patient and extremely informative especially Heaven I love how they take the time and make me feel like a valued customer"
We responded:
"Thank you for your kind review. We appreciate your business.!"
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Boy Mom Y

November 27, 2023

5  out of  5
rating by Boy Mom Y
"They all are polite and professional. Heaven helped me tremendously and was patient the whole way! She answered all my questions and straightened everything out for us. She’s great!👍🏽"
We responded:
"Hi Chanette! We appreciate your generous review! Our team will always be here to assist you with any questions or concerns that may arise! Thank you for your business"
Profile photo of Joey Boy

Joey Boy

November 22, 2023

5  out of  5
rating by Joey Boy
"Heaven was an amazing representative, She got me through my auto insurance on a timely manner and walk me through step-by-step. And presented various options on my auto policy that met my every need. Like a good neighbor Heaven was there for me."
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Tamika Ford

November 3, 2023

5  out of  5
rating by Tamika Ford
"10+STARS I went into the office and received EXCELLENT service from start to finish... Welcome package was super cute and full of goodies and I was offered water and snacks throughout my visit. The staff here is very professional, knowledgeable, fun and welcoming. Portia and Heaven are SUPER SWEET! Charlie was ABSOLUTELY AMAZING he handle all my insurance needs very professionally. I had a ton of questions and he explained everything in depth and was extremely patient...no rush and no worries during my lengthy visit. He deserves an award and should be rewarded for a job well done! All 3 should be recognized at their workplace. I highly recommend Kyndra Mitchell's office!!!! Kyndra was extremely nice as well!!!! Thank you all for EVERYTHING!!!"
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ada jones

October 20, 2023

5  out of  5
rating by ada jones
"My experience was nothing short of amazing. The customer service was phenomenal, the attention to detail and just the genuine concern of making sure my family and I were covered and receiving the best price will continue to have me singing this office praises!! Thank you to Heaven and all of her co- staff!!! Thank you for making this customer not just another numer or caller, you all made me feel seen in a business world where others care not."
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Gray Cat

October 2, 2023

1  out of  5
rating by Gray Cat
"On September 11th I called there to get a $298 overcharge fixed. The bill was due on October. They said it would take a few days. On September 18th I called and asked the same. I was told it would take a couple of days. On September 25th I called again about the same issue and was told it would take a week. On October 2nd I called on the same issue... I was told "she will look into it"... The bill is due. It should not take a month to get something like that fixed."
We responded:
"Hi! We are saddened by your review as this is not a reflection of our agency. Per our conversation, this was not an error on our part. In our attempt to inform you of the next steps, our calls were ended. If you would like to be brought abreast on this issue, please give our office a call. We appreciate your business!"
Profile photo of Emmanuel Ikpeama

Emmanuel Ikpeama

September 25, 2023

5  out of  5
rating by Emmanuel Ikpeama
"I had an exceptional experience with my insurance agent, Kyndra Mitchell - State Farm Insurance Agent. They were highly responsive, knowledgeable, and tailored coverage to my needs within my budget. One of the Associates Heaven, proactively and professionally reviewed my policy, ensuring I got the best rates and coverage. Their personalized approach and genuine care for clients set them apart. I wholeheartedly recommend Kyndra Mitchell - State Farm Insurance Agent. for their outstanding service and commitment."
We responded:
"Mr. Ikpeama! Thank you so much for your kind review. We are lucky to have you as a customer and value your business tremendously. Our team will remain here for you to answer any questions you may have now or in the future. Thank you again! -Kyndra"
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Bruce Wourman

September 14, 2023

5  out of  5
rating by Bruce Wourman
"Just would like to take the time to thank Ms. Heaven for a great experience. Great rates and great customer service. If I can give 10 stars I would. Thank You very much!!"